alkhabar
Maghreb
Nidal Abou – Ltaif, Vice President of Emerging Regions, Avaya,
At its annual Morocco Innovation Forum taking place in Casablanca on June 5. Avaya management will address these challenges for customers and channel partners, highlighting the solutions which enable companies in North Africa to manage the proliferation of devices such as tablets and smartphones in the workplace, integrate their customer service approach, and enable greater collaboration both internally and with customers.
Avaya is a global provider of business collaboration and communications solutions,unified communications and contact centers, networking and related services to companies of all sizes around the world.
In the last 18 months, Avaya has significantly increased its market reach in Morocco.
They have deployed contact centers and unified communications solutions for Morocco’s government, including education, healthcare, and hospitality and telecoms sectors, working with customers including Maroc Telecom and Meditel.
Avaya has a large offshore contact centre presence in Morocco, serving approximately 10,000 contact centre ports for European users.
With a range of solutions from data networking, switching and routing, data centers, contact center and unified communications applications, Avaya underscores its commitment to bring The Power of We™ to organizations in North Africa, helping businesses to drive faster collaboration, smarter decisions and better business results.
“Trends in mobile computing, the consumerization of technology and social media are creating both challenges and opportunities for organizations in Morocco, and the Avaya Innovation Forum on 6 June will provide tools and solutions for businesses to address these issues in a collaborative and effective manner,"said Nidal Abou-Ltaif, Vice President of Emerging Regions, Avaya.
From cloud computing to virtualization and video contact centre trends, Avaya is enabling some of Morocco’s leading organizations to evolve their communications strategies for both customer benefit and cost savings,” he
added.
Avaya is a global provider of business collaboration and communications solutions,unified communications and contact centers, networking and related services to companies of all sizes around the world.
In the last 18 months, Avaya has significantly increased its market reach in Morocco.
They have deployed contact centers and unified communications solutions for Morocco’s government, including education, healthcare, and hospitality and telecoms sectors, working with customers including Maroc Telecom and Meditel.
Avaya has a large offshore contact centre presence in Morocco, serving approximately 10,000 contact centre ports for European users.
With a range of solutions from data networking, switching and routing, data centers, contact center and unified communications applications, Avaya underscores its commitment to bring The Power of We™ to organizations in North Africa, helping businesses to drive faster collaboration, smarter decisions and better business results.
“Trends in mobile computing, the consumerization of technology and social media are creating both challenges and opportunities for organizations in Morocco, and the Avaya Innovation Forum on 6 June will provide tools and solutions for businesses to address these issues in a collaborative and effective manner,"said Nidal Abou-Ltaif, Vice President of Emerging Regions, Avaya.
From cloud computing to virtualization and video contact centre trends, Avaya is enabling some of Morocco’s leading organizations to evolve their communications strategies for both customer benefit and cost savings,” he
added.
